A Medical Administrative Assistant is a healthcare professional that works in an administrative capacity within hospitals, healthcare facilities, and clinics. They are frequently the first person the patient will interact with, assisting them with scheduling appointments, updating patient history, and working with insurance.
We are looking for a Medical administrative assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.
As a Medical administrative assistant, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you.
Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.
Job details
- Location4213 Calgary Trail NWEdmonton, ABT6J 5P4
- Salary27.00 hourly for 30 to 40 hours per week
- Terms of employmentPermanent employment
Full time - Start dateStarts as soon as possible
- Benefits: Health benefits
- vacancies1 vacancy
- Verified
- Source Job Bank #2247212
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
Responsibilities
Responsibilities
- Interview patients for case histories prior to appointments
- Update and maintain patients’ health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Process insurance claims in compliance with law requirements
- Use medical software to support all transactions
- Manage receivable and payable accounts and maintain financial records
- Answer patients’ queries and ensure quality customer service
- Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
- Ensure compliance with procedures
- Keep up-to-date with changes in medical and insurance legislation
Requirements and skills
- Proven work experience as a Medical administrative assistant
- Hands on experience with medical software and MS Office
- Knowledge of healthcare operations
- Familiarity with medical and insurance legislation
- Excellent organizational and multitasking skills
- Customer-oriented communication skills
- High school diploma; certification in medical administration is a plus
Tasks
- Interview patients to obtain case histories
- Schedule and confirm appointments
- Complete insurance and other claim forms
- Maintain filing system
- Perform general clerical work, such as order supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Determine and establish office procedures and routines
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Initiate and maintain confidential medical files and records
- Prepare draft agendas for meetings and take, transcribe and distribute minutes
- Supervise and train other staff in procedures and in use of current software
Additional information
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
gary.dhillon@icloud.com
Advertised until
2022-12-16
Frequently asked questions
What does a Medical Administrative Assistant do?
A Medical Administrative Assistant helps in keeping the hospital or facility running smoothly by handling the day-to-day administrative tasks.
What are the duties and responsibilities of a Medical Administrative Assistant?
The responsibilities of a Medical Administrative Assistant change on a daily basis and depends on the type of facility they work at. A few of these include checking in patients for appointments, scheduling appointments, answering phones, maintaining patient records, and working with insurance companies for billing.
What makes a good Medical Administrative Assistant?
A good Medical Administrative Assistant has many different skills, such as decision-making, interpersonal skills, organization, and communication.
Who does a Medical Administrative Assistant work with?
A Medical Administrative Assistant interacts with both physicians and patients. They communicate with vendors and insurance companies via phone and email. They typically report to Medical Office Manager or Physicians themselves if in a smaller office or clinic.