We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Job details
- Location: 40 Alcona DriveSioux Lookout, ONP8T 1B3
- Salary: $15.50 to $16.00 hourly for 35 to 40 hours per week
- Terms of employment; Permanent employment
Full time - Day, Evening, Weekend, Morning
- Start date: Starts as soon as possible
- vacancies 2
- tHIS JOB IS Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 to less than 7 months
Responsibilities
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Requirements and skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- BSc in Marketing or related field is a plus
Tasks
- Operate computerized inventory record keeping and re-ordering systems
- Provide advice about merchandise
- Assist in display of merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Maintain sales records for inventory control
- Prepare merchandise for purchase, rental or lease
- Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
Additional information
Work conditions and physical capabilities
- Bending, crouching, kneeling
- Repetitive tasks
- Standing for extended periods
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Adaptability
- Efficiency
- Energetic
- Goal-oriented
- Positive attitude
- Time management
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Excellent oral communication
How to apply
By email
jobs.homehardware@gmail.com
By mail
40 Alcona Drive
Sioux Lookout, ON
P8T 1B3
Advertised until
2022-12-16
Frequently asked questions
What does a Retail Sales Representative do?
A Retail Sales Representative assists customers by welcoming them, answering questions and managing financial transactions as well as driving sales through engagement and sharing product knowledge.
What are the duties and responsibilities of a Retail Sales Representative?
A retail sales associate is responsible for helping customers find the right product. They offer assistance and answer questions, so shoppers can make informed decisions about their purchase of merchandise. Duties include stocking shelves in a neat manner, ringing up purchases on registers as well as tagging products with prices to be displayed around the store or stocked away until needed again.
What makes a good Retail Sales Representative?
A good Retail Sales Representative requires a strong focus on interpersonal and communication skills. They also require a dedication to excellent customer service and the ability to handle money.
Who does a Retail Sales Representative work with?
A Retail Sales Representative works directly with customers who shop at the retail store. They can report to an immediate department supervisor or store manager, depending on the size of the store or company.